In 1867, the paddle steamer Quaker City embarked on the first American-origin cruise tour. Mark Twain, who later wrote of his journey in The Innocent’s Abroad , was one of a number of wealthy passengers on this round-trip journey from America to the Holy Land, Egypt, the Crimea, and Greece. At the time, service provider ships like Quaker City were often outfitted for leisure voyages in addition to their common commercial activities. From this modest beginning, cruising—or taking a trip trip by ship—evolved right into a vigorous and diversified segment of the tourism trade. To have a successful business, you will need to perceive the wants and needs of your customers. The same principle applies to resorts, understanding the guest variations and preferences of the business and leisure traveler will be positive that they’re supplied with what they really need.
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